Get in Touch With Us
Got a question about something you have read on numyspace.co.uk, spotted an offer that needs a second look, or simply want to tell us what you think? This page covers the best way to reach us and what happens once your message lands in our inbox.
The Best Way to Get in Touch
Email is our main channel and the quickest way to get a proper answer rather than a generic reply. Send your message to [email protected] and a member of the team will pick it up. We aim to reply within two working days, though this can stretch slightly if we are working through a busy period.
A short summary of what your message is about helps us route it to the right person straight away — whether that is a query about how we rate trusted non Gamstop casinos in the UK, a technical issue with the site, or general feedback.
What You Can Contact Us About
- Questions about free spins offers — If a welcome package mentioned on the site is unclear, or you want to know how wagering requirements typically apply to free spins not on Gamstop, ask us and we will explain in plain terms.
- Corrections and updates — Bonus terms, spin counts and rating positions can change quickly in this market. If you notice something on our site that looks out of date, we want to know so we can review it.
- Content suggestions — If there is a topic around casinos not on Gamstop, payment methods, or how self-exclusion schemes work that you would like us to cover in more depth, tell us.
- Partnership or editorial enquiries — If you represent a brand or publication and would like to discuss working with Non Gamstop Casinos, introduce yourself and outline what you have in mind.
- Support and responsible gambling concerns — If you or someone you know would benefit from guidance around gambling behaviour, mention this in your message and we will point you towards appropriate organisations.
What to Include for a Faster Reply
We are not able to act on vague messages, so a little detail speeds things up considerably. Where relevant, it helps to include:
- The page or offer you are referring to, including the brand name if it relates to one of the operators we cover
- The nature of your question — general enquiry, correction, feedback or something else
- Any screenshots or links that support what you are describing
We do not offer live chat or a phone line at present, so email remains the most direct route to a real answer.
How We Handle Your Message
Every message is read by a person, not filtered through an automated response system. Once we have reviewed your enquiry, we will either answer it directly, pass it to a colleague better placed to help, or — where it concerns an operator rather than our site — point you towards that operator's own support channels, since we do not manage individual casino accounts, deposits or withdrawals on behalf of readers.
If your message relates to a specific brand's customer service, account verification or a payment issue, the operator itself will always be better positioned to resolve it than we are, as we are an independent comparison site and not affiliated with the casinos we review.
Before You Write to Us
Many common questions — how ratings are worked out, what to check before signing up, or how bonus terms usually apply — are already covered on our trusted non Gamstop casinos guide. It is worth a quick look before you get in touch, as it may save you the wait for a reply.
All gambling content on this site is intended for readers aged 18 and over. If you are contacting us with a query about eligibility, age verification or account restrictions, please say so clearly in your message.
We appreciate every message that comes through, whether it is a correction, a compliment, or a question we have not thought to answer yet. Thank you for taking the time to reach out.